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About Our Store

An illustrated model sitting on a couch with KNOTWEAR's apparels.

Home-grown and founded in Singapore, KNOTWEAR is an online fashion retailer that caters to the modern and sophisticated women. The enjoyment and satisfaction of our customers and employees are at the heart of our brand vision. 

With an incredible eye for what’s next in fashion, we aim to make you look and feel good with the apparels manufactured by us.

Because sustainability is part of our big plans, we strive to create more sustainable apparels engineered for all-day comfort that will leave you feeling comfortable and confident.

Be a free spirit through fashion with our collection of designs. Have a suggestion? We would love to hear from you! Contact us at enquiries@knotwear.sg or +65 6747-9918. 

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Your Promo Code is: KNOTWEAR2022

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KNOTWEAR measuring guide for bust, waist and hips.

Should you require information or help, please contact us at enquiries@knotwear.sg and we will be happy to assist you.

DOMESTIC SHIPPING
  • For orders over S$70, we offer complimentary delivery via Ninja Van to addresses within Singapore.
  • For orders under S$70, we offer complimentary trackable mode of delivery via Singpost. You have the option of topping up an additional S$2.50 for delivery via Ninja Van. 

 

INTERNATIONAL SHIPPING
  • We ship internationally using Singpost, Singapore’s postal service provider. All orders are trackable and delivered via registered international airmail. International shipping will be charged based on the weight of the item(s) and will be reflected accordingly at check out.
  • Kindly note that any additional duties and/or taxes shall be borne by the customer. These charges are to be paid in person when the item(s) are delivered.
RETURNS GUIDELINES
  • Please contact us by email enquiries@knotwear.sg to authorise your return within 7 days of receipt of item(s). Kindly quote your order number, the item you wish to return and reason for return.
  • Item(s) must be returned unworn and packaged as per the original order with all tags in place within 30 days from the date of receipt of item(s). All postal fees for returns are to be borne by the customer.
  • Orders placed with store credits, promotional codes are not eligible for returns.
  • Once we have processed your return, store credits will be issued to your account at knotwear.co. Store credits expire after one (1) year from the date of issue. 
  • Any remaining store credits may be used in subsequent purchases and will be automatically applied at checkout.
      EXCHANGE & SALE ITEMS
      • You may only return the item(s) in an exchange for different size/colour or another item of the same price.
      • Subject to stock availability, we are happy to exchange eligible items that are returned to us within the stipulated time frame. In cases where we are not able to provide an exchange, we will process the exchange as refund in the form of store credits.
      • Kindly note that no refund, or exchange will be offered against sale purchases. 

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